How To List and Ship Physical Products With Selfany

How To List and Ship Physical Products With Selfany

Selling your physical products should be exciting, not stressful. But if you're tired of juggling DMs, late deliveries, and confusing payment setups, you're not alone. A lot of creators and small business owners face the same headache: how do you sell and ship physical products easily, without needing a team or fancy tech skills?

That’s where Selfany comes in. It’s an all-in-one platform that helps you create a clean online store and list your items.

In this guide, we’ll show you how to:

• List your physical products step-by-step

• Set up your shipping options

• Manage orders like a pro

If you’ve been looking for a simple way to reach more customers and run things smoothly, this post is for you. Let’s get into it.

1. Setting Up Your Selfany Store

Before you can start selling and shipping physical products, you need to set up your Selfany storefront. It’s quick, simple, and you don’t need any tech skills to get going.

1.1 Create an Account or Log In

Head over to Selfany.com and sign up if you’re new. Already have an account? Just log in.

Right after logging in, you’ll land on your customer dashboard, proceed to click on the “Become a  Creator” button in the top right corner. This is where all the magic happens. You’ll manage everything here—your products, customers, store page, and more.

1.2 Creating A Storefront

From your dashboard, 

• Click on the button that says “+ Create” to get started. 
  

• Select “Store Page”

This setup opens up features like:

• The payout account section

• The storefront setup

• The setups page

• Terms and conditions for your storefront

• Address

• Socials and 

• KYC verification

1.3 Customize Your Storefront

Give your store a professional look and feel:

• Upload your store logo

• Add a clean cover photo

• Add a store display name

• Add a store username

• Add a short store page bio (160 characters max.)

• Set your terms and conditions, your business address, add your socials, KYC, and any other important info your buyers need.

This helps build trust and shows you’re ready for business. Make it simple, but make it yours.

2. Listing Physical Products

Now that your store is set up, it’s time to add your products and make them shine. This step is all about making your items look irresistible to customers.

2.1 Adding a New Product

To get started, click Products, Add Product from your dashboard. Under the new product and service, find the “Physical Product” button, you’ll click on that and fill in the details for:

• Product Details

• Product Variants (if any)

• Launch options

2.2 Uploading Product Images

Great photos are key to selling. Here’s how to nail it:

• Clear Lighting – Natural light works best, but make sure the product is well-lit

• Consistent Background – Use a clean, simple background that highlights the product

• Multiple Angles – Show your product from different sides—front, back, and close-up shots

2.3 Inventory & Variants

Managing your stock and product options is easy with Selfany:

• Inventory – Set how many products you have available to avoid overselling

• Variants – Add different sizes, colours, or materials (e.g., Small, Medium, Large; Red, Black, White)

2.4 SEO Tips for Listings

Want your products to show up in search results? Here’s how to improve discoverability:

• Product Titles – Use clear, keyword-rich titles (e.g., "Handmade Wooden Coasters")

• Detailed Descriptions – Avoid vague terms—describe your product in specific detail

The more your listing matches what people are searching for, the easier it is for them to find your products.

3. Setting Up Shipping

Once your products are listed, it's time to get them into your customers' hands. Here's how to set up shipping in a few easy steps.

3.1 Choosing Your Shipping Address

You can choose between Delivery or Collection:

Delivery: You (the seller) will send the product to the customer’s address.

Fields to fill out:

• Country: Where you're delivering to.

• Location/Region: The specific area you’ll cover (e.g., Lagos, Alabama).

• Delivery Fee: How much it costs to deliver there. Put “0” if delivery is free.

• Currency Match: Make sure your delivery fee matches the product's currency—use a currency converter if needed.

Best for: Businesses offering nationwide or local shipping to customers’ homes or offices.

Collection: Customers will come to a specific location to pick up their order.

Fields to fill out:

• Country: Where your pickup point is.

• Location/Region: The area of your collection point.

• Full Address: The exact location customers will collect from.

• Within: The nearby area or limit for pickups.

Best for: Businesses with a physical location, pop-up shop, or store offering pickup only.

3.2 Packaging Recommendations

Good packaging keeps your products safe and boosts your brand’s appeal. Here’s what to keep in mind:

• Eco-friendly materials – Use recyclable or biodegradable materials to stand out with environmentally-conscious customers

• Protective packaging – Use bubble wrap or padding to ensure your products arrive in one piece

• Branded labels – Adding your logo or custom labels makes a lasting impression

4. Order Management and Fulfilment

Now that your store is live and orders are rolling in, it’s time to manage them smoothly. Here's how to stay on top of everything, from receiving orders to getting them shipped out.

4.1 Receiving and Managing Orders

When a customer places an order, you’ll see it right away on your Sales dashboard. Click "Sales history" to view all orders. Here’s what to do next:

• New orders will appear with all the details—product, variation(if any), customer info, etc

• Review the order before processing it

4.2 Processing Orders

Once you’ve confirmed payment on your Selfany wallet by checking the wallets and payouts section under Store Page on your dashboard, it’s time to get packing. Follow these simple steps:

• Verify the order – Check for any special instructions or custom requests

• Pack the product – Use protective packaging to avoid damage during transit

• Prepare for shipment – Weigh the package, add the shipping label, and get ready to ship

4.3 Shipped Orders 

After you’ve shipped the order, you’ll need to let the customer know it’s on the way:

You can send a message using Selfany's message inbox features for creators

This is a great way to keep your customers in the loop and ensure smooth delivery.

5. After-Sales and Growing Your Store

Once your orders are out the door, the real work begins. Here’s how to keep your customers happy and your store growing.

5.1 Handling Returns and Refunds

A simple, clear return policy makes all the difference. Here’s how to do it right:

• Set clear return guidelines – Explain the time frame and conditions (e.g., items must be in original condition)

• Offer hassle-free returns – Make the process as easy as possible to build trust with your customers

• Refund process – Once returns are processed, issue refunds promptly

Need help writing a return policy? Check out this return policy checklist for inspiration.

5.2 Encouraging Reviews and Repeat Customers

Happy customers are your best marketing tool. Keep them coming back with these strategies:

• Thank-you emails – Show appreciation after every purchase

• Review reminders – Send gentle reminders asking customers to leave feedback

• Loyalty discounts – Offer discounts or incentives for repeat customers

5.3 Tracking Performance and Scaling

To grow your business, you need data. Here’s how to use analytics to make smarter decisions:

• Top-selling products – See which items are flying off the shelves

• Customer behaviour – Track which pages get the most visits and what products are added to carts

• Growth opportunities – Use the insights to plan your next product launch or promotion

Selling physical products with Selfany is as easy as 1-2-3. From setting up your store to shipping and tracking sales, Selfany simplifies every step. So why wait? Get right into it, set up your store, and start selling!