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The Retention Engine — 3-Day Live Workshop

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Stop paying to fill a leaking bucket.

You already did the hard part — you won the customer. The Retention Engine makes sure you keep them.

This is a live, 3-day working workshop where you don’t just learn retention — you build your own system, on your own business, while the guidance is live. You leave with the system itself, not notes about it.

Over three days, you build:
• Day 1 — Diagnose: Map your entire customer journey and pinpoint exactly where you’re losing customers — and the single leak costing you the most.
• Day 2 — Fix & Automate: Redesign your highest-leverage touchpoints and get your first automated follow-up live and tested before the session ends.
• Day 3 — Measure & Repeat: Install a simple scoreboard, lock your baseline, and build a 30-day plan that keeps the system compounding.

Everything included:
• Three live 2.5-hour sessions with live hot-seat coaching
• The Retention Engine Workbook (7 guided worksheets)
• The CX AI Prompt Library — 12 plug-and-play prompts
• The Retention Automation Setup Guide
• The Metrics Cheat Sheet
• The Customer Conversation Script
• Full session recordings, yours to keep
• A Day-30 check-in to measure your results

My promise to you: Show up for all three days and do the work. If you don’t walk away with at least one automated retention workflow live and a clear 30-day plan, email me within 7 days for a full refund. The risk is mine, not yours.

Founding cohort — limited to 20 seats. This is the first-ever cohort and the lowest price this workshop will ever carry. When the seats are gone, they’re gone.

thenbi By The NorthBridge Insight

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