PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ENROLLING.
By purchasing a course or using this website, you agree to these Terms and Conditions in full. If you do not agree, please do not proceed with your purchase.
1. Payment Policy
All payments made are final and non-transferable. Because our programs are digital and provide instant access upon purchase, we do not issue refunds except where required by applicable law.
2. Digital Product Access
Once payment is confirmed, you will receive immediate access to your purchased course, including training videos, templates, downloadable materials, live sessions, and community resources.
Since access is granted instantly, it cannot be reversed or cancelled, and therefore, no refunds or exchanges are permitted, except where required by applicable law.
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers who expressly consent to receiving immediate access to digital content during the statutory 14-day cancellation period and acknowledge the loss of their cancellation right will lose that right once supply of the digital content begins, subject to applicable statutory requirements and consumer rights.
3. Pricing & Payment
All prices are displayed in the currency shown at checkout and may change without prior notice.
By completing your purchase, you confirm that your payment details are accurate and that you are authorized to use your selected payment method.
You are responsible for paying any applicable fees or taxes related to your order.
4. Returns & Refunds
All courses, digital programs, and resources sold are final sale items, subject to applicable statutory consumer rights.
Please ensure that the email address you provide is correct, as all access information will be sent to that address.
5. Commitment & Personal Responsibility
Our programs are created for individuals who are ready to learn, take action, and implement what they are taught.
By enrolling, you agree to take full responsibility for your participation and results.
Your progress depends on your own effort, consistency, and engagement.
6. Chargebacks & Disputes
By purchasing this course, you agree to contact our support team regarding any payment concerns before initiating a chargeback or payment dispute, where reasonably possible.
We reserve the right to provide evidence of the transaction, accepted terms and conditions, and digital product access to the relevant payment provider in the event of a dispute. Nothing in this section restricts your statutory consumer rights.
7. Account Responsibility
If an account is required to access your course materials, you are responsible for maintaining the security of your login details and all activity under your account.
Please notify us immediately if you suspect any unauthorized use.
8. No Guaranteed Outcomes
While proven educational frameworks and tools are provided, we do not guarantee any specific results, earnings, or business outcomes.
Your success depends entirely on your individual actions and commitment.
9. Support & Assistance
For any questions, technical issues, or access problems, please contact our support team at learn@kennyojo.co.uk.
We aim to respond promptly and ensure your learning experience runs smoothly.
Final Agreement
By completing your enrollment, you confirm that you have read, understood, and accepted these Terms and Conditions in full.
This policy protects the integrity of our programs, the exclusivity of our digital content, and the experience of all committed learners in our community.