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Customer Support Coaching Session

$12
Modules
5
Duration
1 month.
Level
Beginner
Certificate
Yes
Language
English
Product Status
Instant Access
Capacity
Limited

Description

This covers Customer Support and some extras    

WHAT YOU GET:   • Monday – Friday Support (10am – 5pm) Access to me via WhatsApp chat and voice notes.  

• Scheduled Calls Phone calls are available when necessary but will be scheduled in advance.

  • 2 Weekly Google Meet Sessions on Saturdays

• CV Revamp / ATS-Friendly CV I will either revamp your CV or create an ATS-friendly version if needed.

  • LinkedIn Optimization Your LinkedIn profile will be optimized to attract opportunities.  

• Social Media Profile Touch-Up Optimization of your Instagram and Twitter profile for professional positioning.

  • Portfolio Setup Guidance on building a strong Virtual Assistant portfolio.  

• Content Calendar Setup Helping you structure content that positions you as a VA.  

• Client Outreach Strategy You will learn how to find and approach clients effectively.  

• Resources & Materials Access to:

• VA training videos

• Templates

• Guides 

 Bonus:

  • Certificate of Completion
  • Join a 30-Day LinkedIn challenge Group

Contents

Getting Started as a VA | Social Media Positioning
0h 14m
How to Optimize your Linkedin Profile | How to Create Content to posts on LinkedIn
0h 31m
How to pick your brand colour and fonts
0h 8m
Learn Twitter Management
M1: Customer Support Foundations: Communication | Empathy | Problem Solving
0h 27m
Customer Support Slide
M2: Communication Skills | Customer Support Course
0h 29m
M3: Customer Support Tools Lecture
0h 33m
How to Use Hubspot CRM
0h 24m
M4: SOP & MORE | Customer Support Course
0h 21m
M5: Performance Metrics
0h 16m

Multiple Payment Methods Supported

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