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Customer Support, Sales & Community Operations

Internflare By Internflare Global
Duration
3months
Level
Everyone
Certificate
Yes
Badge
Yes
Language
English
Product Status
Instant Access
Capacity
Limited

Description

1️⃣ Overview

This program trains learners to work in modern customer support roles where support is directly connected to sales, retention, and long-term customer value.

Learners are prepared to handle customer communication professionally while supporting revenue and community operations.

 

 

2️⃣ What You’ll Focus On
  • Customer support fundamentals

  • Professional customer communication

  • Sales and retention support through customer interactions

  • Managing inbound leads and inquiries

  • Community operations and moderation

 

 

3️⃣ Skills, Tools & Core Areas

Learners gain experience in:

  • CRM systems and service workflows

  • Writing compelling customer and retention emails

  • Onboarding, follow-up, and re-engagement messaging

  • Using Meta Suite for support and messaging

Cold calling fundamentals for support roles

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